i enjoyed the food but customer service was appalling. spa entrance massive expensive. Staff amazin.
Ashalata
02/06/2023
Norwegian Cruise Line
Was amazing
Isabel
16/03/2023
Norwegian Cruise Line
Mediterranean
2nd time on the Epic, and every bit as good as the first time, four years earlier. Certain areas starting to show their age slightly, but doesn't take anything away from this fantastic ship...
Andrew
08/03/2023
Norwegian Cruise Line
Mediterranean
2nd time on the Epic and every bit as good as the first. Fantastic staff in every area, great food, drink and entertainment.
Andrew
22/01/2023
Norwegian Cruise Line
Mediterranean
Great service from cabin crew and dining staff but terrible customer service from NCL. And complaints since returning ignored.
Sara
24/10/2022
Norwegian Cruise Line
Mediterranean
Many things seem to have changed with NCL since we last sailed before the Pandemic and not for the better. We used to have bottled water in our cabins daily. There is now a small carton each...
Yvonne
03/10/2022
Norwegian Cruise Line
Mediterranean
I was very disappointed with the cost of the tips we had to pay per day. I was also very disappointed with the size of the swimming pool and that the large pool and sports complex were shit ...
Tracy
03/10/2022
Norwegian Cruise Line
Mediterranean
Service (waiters, cabin crew etc) was great. Customer service (guest services) worst I have ever experienced
Sara
03/10/2022
Norwegian Cruise Line
Mediterranean
