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The fans won't like me...

3

The RC loyalists won't like me, but this was an average cruise. The main dining got repetitious. and while usually fine we ended up on the Windjammer and Solarium Bistro often. Service was good - they obviously try to please. What really sucked was the lack of information on the ports we visited. We were very pleased with RC's Arctic from Amsterdam to NYC because a college professor gave talks on the ports, culture, and history of Iceland, Greenland, and Canada. This cruise had one 1/2 presentation that briefly described the excursions offered. The worst example was at the Meet The Officers when a fellow in a wheelchair explained that RC had no way to shuttle him into Akita from the terminal. On his here found out that the port has a cruise ship terminal train that is handicapped accessible and cost $2.00 ( the RC shuttle that he couldn't take was $20). The officer said he was as sorry but it was the first time in Akita. What a terrible excuse! Maybe you could talk to the port authorities for five minutes? Or maybe RC just wanted the shuttle money? Anyway, very poor performance.

I got off in Tokyo, where we continue to use the Suica app on our phones to pay for most everything - we watched cruisers taking forever to get train or bus paid, while we breezed through. We luckily did our own research and l will make it a point to put information on Hong Kong's Octopus Card on the Quantum Facebook page - it's super easy to use for transportation, stores and restaurants. And guaranteed RC won't mention it.

Pat
Post Date: 17/10/2024
Score
Cruise Overall
3
Ship Overall
3
Dining
2
Service Onboard
5
Accommodation
5
Public Rooms
4
Boarding & Disembarking
3
Excursions
1
Value for Money
5
Review Images
Customer Reviews
Rachel wrote a review in Sep, 2021
Our cruise would have been amazing, had I realised that there would be many, many unruly young children on board, accompanied by their equally unruly parents. I had misjudged the timing of school hol...
Amanda wrote a review in Sep, 2021
Worst cruise we've been on, supposed to be transatlantic and caribbean, start of the cruise delayed by 3 days, then only got 1 caribbean port. No decent entertainment, food ok, cabin ok. Just seemed t...
Peter wrote a review in Sep, 2021
Our first time with RCCL, having cruised with several other companies. We had a balcony room which was both comfortable and spacious. From day one. We realised that we had chosen something special. We...
Christina wrote a review in Mar, 2022
As I a wheelchair user I needn't extra help with certain aspects, like embarkation and arrival and getting ashore. I found the staff helpful and accomodating in every respect. The beds were extremely ...

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