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Marella Explorer 2

Communication was appalling. I asked about covid testing twice before the cruise and got the same WRONG information twice. Paid on the ship for 2 x full sets and didn't get everything. Uploading test results was a farce, the ship couldn't cope even with reduced numbers, spent 2 full days queuing for help. Crew great, except with disabled. No facilities for the deaf and people with mobility issues sent long routes round the ship. Disembarking at Newcastle required us to take cases almost a mile uphill to the car park. Logistics need serious attention
Covid precautions first class

Amielia

Post Date: 27/09/2021

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Customer Reviews

Julie wrote a review in Sep, 2021

Only our 2nd cruise, but the experience in our 1st made us want to book another. The idea of waking up in a different country everyday is an amazing feeling. The accommodation, staff, food, cleanlines...

Marilyn wrote a review in Sep, 2021

Trevor wrote a review in Sep, 2021

Our first cruise and an excellent introduction. Very much directed at the British market. Food choices were pretty conservative and middle of the road, but pretty good. Excellent shows with one except...

William wrote a review in Sep, 2021

Great cruise to Iceland and Scotland, the processes on board were clear and all passengers endeared to them. The reduced capacity made things easier and was a welcome return to cruising. The testing w...