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Queen Mary 2

4

We had a wonderful time on the cruise and felt quite forgiving about some of the shortfalls due to the Covid situation creating such havoc to the cruise/travel industry. The ship definitely needed some tlc but obviously there was no funding for updates. On the whole the crew did an amazing job. It was a 5 night mini cruise to Hamburg and Cherbourg which was a really good itinerary. It was a bit of a shambles waiting to depart the ship in Hamburg as there was a delay at the port but the Captain had everyone queuing to get off which caused frustration and was unnecessary. I think the most disappointing element was that Cunard only gave world club members half a bottle of fizz. It was somewhat paltry and wouldn’t have broken the bank.
On day 1 arrival we tripped over trays left on the floor outside the cabins where people were self isolating. This was poor, throughout the cruise these trays were constantly left out for a very long time before being taken away.

Julie
Post Date: 17/05/2022
Score
Cruise Overall
4
Ship Overall
3
Dining
4
Service Onboard
4
Accommodation
3
Public Rooms
4
Boarding & Disembarking
4
Excursions
3
Value for Money
3
Customer Reviews
Shirley wrote a review in Aug, 2021
I love the formality of this cruise line, dressing for dinner etc. Only wish there was a more open style of dining which is only available to club balcony grade and above
Peter wrote a review in Aug, 2021
My wife and I were on a cruise from Chile to Southampton in February/ March 2019. We flew to Santiago to join the ship (Queen Victoria) , sailing back to Southampton via Peru, Ecuador, Panama, Aruba,...
Peter wrote a review in Sep, 2021
We enjoyed a cruise up the Amazon river.
Martin wrote a review in Sep, 2021
The cruise was a 'follow the sun' cruise. We sailed to the Bay of Biscay and went up and down several times. Dinner each night was exemplary as was the entertainment. The lack of a buffet was the rea...

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