Add a review of your last cruise for a chance to win £100 in Amazon Vouchers*

Celebrity Silhouette

We have used Celebrity cruises for many years and found them excellent. However our recent cruise to Spain and France was far from satisfactory.
We arrived at Southampton after driving 200 miles from the North Midlands and was told we could not park our car as there was a backlog. Then being less mobile I waited 45 minutes to board the ship. As our boarding time was 2-2.30 pm we had missed lunch. We being older people could not use the Celebrity X App so we were at a disadvantaage from the start.
All the excursions suitable for the less mobile had been booked up so had to stay aboard ship most shore days.
The dinning was awful. Some of the staff in the main resturant had a poor command of English. At breakfast we were seated in a corner where the service was very poor. At dinner I asked if I could replace the rice with chips and was told they had not got any chips. The food portions were very small and I was left hungry after the evening meal.

Sue

Post Date: 09/05/2022

Score

Cruise Overall

Ship Overall

Dining

Service Onboard

Accommodation

Public Rooms

Boarding & Disembarking

Excursions

Value for Money

Customer Reviews

Anna wrote a review in Sep, 2021

A UK cruise with no single supplement departing from Southampton. The ship is refurbed and colours are now muted, verging on dull. However, she is very clean looking and the balcony cabin was fine. ...

Ben wrote a review in Sep, 2021

Sheil wrote a review in Sep, 2021

An excellent, relaxing holiday. Very well looked after. Good food and entertainment.

Louise wrote a review in Sep, 2021

Sailed with Celebrity many times and on Silhouette twice pre Pandemic. We enjoyed the new Retreat class The lockdown has catapulted Celebrity into near 6 star service category as the training in custo...