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Marella Explorer

5

We had one unfortunate occurrence. On the 2nd night, at around 4a.m. in the morning, we were awoken by the dripping of water(?) which we discovered was coming from the ceiling of our inside cabin, and dripping (alarmingly) onto a bedside lamp and the telephone. We immediately contacted Reception, who evacuated us to a temporary cabin for the remainder of the night, so that we could at least try to go back to sleep, with just the bare essentials - night clothes, a change of clothes, toiletries and medications. After we came back from breakfast, at around 9a.m. we were told that we would have to be permanently moved from our original cabin to another one, and we had to moved all our belongings, and clothes which we had hung up. We were placed in an upgrade cabin with a balcony. To be fair - there was little more that Marella could do, but it caused a lot of disruption to us, and the upgrade cabin with balcony was very welcome.
One other point, there was a lot of confusion (and expense) about COVID testing before departure, and we were asked to do unnecessary testing, which was immediately repeated on arrival in Corfu.
Also we felt that some of the food could have been of better quality.

Maurice
Post Date: 16/05/2022
Score
Cruise Overall
5
Ship Overall
4
Dining
3
Service Onboard
4
Accommodation
2
Public Rooms
3
Boarding & Disembarking
4
Excursions
Value for Money
4
Customer Reviews
Julie wrote a review in Sep, 2021
Only our 2nd cruise, but the experience in our 1st made us want to book another. The idea of waking up in a different country everyday is an amazing feeling. The accommodation, staff, food, cleanlines...
Marilyn wrote a review in Sep, 2021
Trevor wrote a review in Sep, 2021
Our first cruise and an excellent introduction. Very much directed at the British market. Food choices were pretty conservative and middle of the road, but pretty good. Excellent shows with one except...
William wrote a review in Sep, 2021
Great cruise to Iceland and Scotland, the processes on board were clear and all passengers endeared to them. The reduced capacity made things easier and was a welcome return to cruising. The testing w...

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