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Britannia, UK and Ireland

This was a 3 day seacation and a taster for P&O, not having travelled with them before.
Embarkation was excellent.
We had booked a twin but cabin was made up as double. We contacted reception and were told 'speak to your steward when you see him' - not very proffessional!
Getting a drink in the lounges took ages. Although the tables were cleared they were never wiped clean. Spillages left on the tables.
Dinner a shambles - we were told we could get a table quicker if we didn't mind sharing. Not a problem - we expected to share. The problem was that we had to wait 20-30minutes for other people to join us.
The buffet area ran out of green tea bags - I checked every area without success but when i approached a crew member I was told to look around the other service areas. i explained that I already had so eventually more were grudgingly brought out.
Disembarking was well organised as were parking facilities.
Our cabin steward was excellent. Overall, I was not encouraged to book P&O again in a hurry.

Ingrid

Post Date: 16/05/2022

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Customer Reviews

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