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Celebrity Summit
3
Poor communication prior to cruise. Chaos embarking due to team not listening and communicating. Dining room service slow. Food of poor quality. Waiter critical of request for meat to be well done (medical reason for the request) Our dining reservations were cancelled without explanation. Even with reservation there was a thirty minute wait to get into the dining room. The buffet food was limited and repetitive and consistently served cold. Very unappetising appearance. Many servers were more interested in chatting amongst themselves than actually serving. Much of the time the drinks on the classic package were not available. Disembarkation was equally chaotic. There are not enough crew for the number of guests. Really disappointing and waste of money tbh.
Pauline
Post Date: 16/05/2022
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