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Faeces

2

Firstly we had back pain issues but our brilliant cabin boys sorted that out with a topper.
The toilet regularly blocked and multiple attempts to get the suction to work were unsuccessful with the bowl alarmingly filling up to the top.
The major issue is a significant human faecal smell at three places at the back of the ship, flutes, vista, down stairs 5 at latitude and the squid and anchor bar on 7, The smell occurs intermittently but when in full flow! We left as soon as possible otherwise gagging would ensue. I pointed this out to the customer service who could not care less. Eventually I spoke to restaurant manager who said he would get back to me with a report , nothing was forthcoming. He said this was the first time he had heard about it, which is a blatant untrueth as Facebook is awash with reposts from several people on the boat. The staff in vista are brilliant but I feel sorry for them working in this environment.
The preparation handling and consumption of food is potentially hazardous and denial is disingenuous.
Mercifully, after a reconisce of vista restaurant ,the smell had abated on the last night ,so we could eat in the best restaurant.

Roger
Post Date: 27/10/2024
Score
Cruise Overall
2
Ship Overall
2
Dining
2
Service Onboard
5
Accommodation
3
Public Rooms
1
Boarding & Disembarking
5
Excursions
1
Value for Money
3
Review Images
Customer Reviews
Julie wrote a review in Sep, 2021
Only our 2nd cruise, but the experience in our 1st made us want to book another. The idea of waking up in a different country everyday is an amazing feeling. The accommodation, staff, food, cleanlines...
Marilyn wrote a review in Sep, 2021
Trevor wrote a review in Sep, 2021
Our first cruise and an excellent introduction. Very much directed at the British market. Food choices were pretty conservative and middle of the road, but pretty good. Excellent shows with one except...
William wrote a review in Sep, 2021
Great cruise to Iceland and Scotland, the processes on board were clear and all passengers endeared to them. The reduced capacity made things easier and was a welcome return to cruising. The testing w...

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