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Ambience, Arctic

Great company and ship, service brilliant throughout from booking ,embarking and disembarking. The staff albeit reception,dining room, bars and cleaners smile and converse with passengers all the time. This must be the friendliest ship ever. Plenty to do on board even on sailing days. My first solo cruise was at Easter on same ship, I was very nervous but the next day was a cocktail meet and greet for solo passengers ,I went and was really surprised to see so many other solo guests,I chatted to the lady beside me we stayed together the whole cruise and then arranged to do the Iceland trip earlier this month,which was brilliant and we are now looking forward to the Christmas market one in December. I am amazed at the people on board, they see so many thousands of people but to recognise Eileen and me when we went in the dining room and other areas was phenomenal.Thankyou to everyone and I wish you continued success.

Maureen

Post Date: 30/07/2023

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Customer Reviews

Ivan wrote a review in May, 2022

It was the Maiden voyage, so its the shake down cruise. Yes it did need a shake, but all in all it was a very pleasant 4 night journey to Hamburg and back. Entertainment was fantastic, food was up...

Susan wrote a review in May, 2022

Wonderful 5 star food staff couldn’t have been better

GRAEME wrote a review in May, 2022

The ship really needed one or two more weeks preparation to get it ready to take paying passengers. Some areas had not been completed and were not available. There were technical problems, such as plu...