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Koningsdam, Alaska

Unfortunately, although the quality of food was good, it always arrived cold.
The fitness facilities were woefully inadequate whereas the gambling facilities were the opposite.
The entertainment facilities were also inadequate and very loud. The quality of the entertainment was variable.
Most of the staff were very courteous yet we found the lady on the restaurant booking desk rude and condescending.
There were queues lasting hours to embark but disembarkation was very smooth.
There were also large queues for reception and some reception staff were not particularly helpful.
The shops were mainly jewellery based so not much in the way of souvenirs aboard.
The destinations were very good especially Glacier bay.