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Mein Schiff 1

My grandson took his favourite football shirt (a singed maradona) and this went missing from our room, we made a compliant and were told they have never had any previous complaints about stolen items, and we're told you must have lost it. I said the room cleaners need to be asked and searched for this item and was told we need to fill in a form. This completely ruined the holiday and my 10 year old grandson was very upset, I will never do another cruise with Marella cruises again.

Margarita

Post Date: 07/06/2023

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Customer Reviews

anita wrote a review in Jul, 2022

my first cruise very relaxing ship staff wonderful.

Alexander wrote a review in Jul, 2022

John wrote a review in Oct, 2022

Maria wrote a review in Dec, 2022

We had complained every day about the noise during the night as our cabin was directly underneath the restaurant. The Excursions that we went on were rushed and were not good value for money we decide...