Viking Mars, Australasia
5
We went all the way to Australia and New Zealand for our first Viking cruise. The welcome at Sydney airport left a lot to be desired with co-ordination between two reps was non existent. We were left sitting outside waiting and waiting and eventually directed to a coach, where the driver asked “ where had we been?”
He too was frustrated.
The hotel was very well located and excellent.
We boarded the ship, which looked like a newly built house with everything new.
The food was good, but the carvery catered for non UK tastes with the meat very pink! But with plenty of alternatives so you could avoid it.
Our only real complaint was trying to register for an excursion. Instead of using the theatre like all other cruise lines, Viking staff attempted this in a corridor, with people trying to register and others simply trying to get past. As the ship was only six months old I guess. the staff were inexperienced .