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Balmoral, Northern Europe

We have travelled on the Balmoral before and we booked the same "superior suite". We were a bit disappointed in the service this time, especially when comparing the cost of the suite to an ocean view cabin, it was not as good as the last time we went on the Balmoral and the food wasn't such good quality. Trying to get a drink in the self service cafe (which we used only once as it was so poor) was very slow indeed, the staff seemed rushed off their feet and the restaurant manager just stood around doing nothing! The staff in the Avon restaurant were very attentive but again the standard of the food has declined. Overall we had a nice time, but compares very poorly against the Princess Cruise ships we have also been on. The difference in standard between the suites on Balmoral and the Enchanted Princess is vast.

Gillian

Post Date: 24/05/2023

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