Britannia, Caribbean
4
Bought the wine package when we boarded, only to find that our first 3 choices were unavailable with no suitable alternatives. This was the first night!
No ice cream parlour on board. Was only available with dinner.
Ran out of muesli at the start of the second week
service in Freedom Dining resturants was slow and poor.
This was our first major cruise and we had been led to believe the food was 5 star - so disappointing!
e.g. cheese plate was 4 biscuits, 2 thin triangles of bland, processed cheese and a piece of celery - i had a better choice in the buffet
Shore excursions generally poor value for money (perhaps we chose the wrong one's), not helped by being crammed into a minivan with very little leg room (and intrusive wheel arches)
I could go on, but it serves no purpose.
P&O had been recommended to us but it appears they have some serious quality issues.
never again