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Arvia, Caribbean

2

Very disappointing. There are major issues with the motivation, training and supervision of staff.
It's only been operating for three months but the vibe is depressing with many staff doing the minimum needed with no interest in making improvements. There's obvious sexism amongst staff within the main restaurants that is not challenged.
Many staff need further training. Why do things properly if you can fake it?
The ship is too big and they are slowly destroying the islands that they visit with their parent companies relentless dash for growth. Too many people landing at a time.
We had to suffer poor quality charter flights and once home, we discovered we'd contracted COVID!
Never again!

Martyn
Post Date: 28/03/2023
Score
Cruise Overall
2
Ship Overall
3
Dining
2
Service Onboard
1
Accommodation
3
Public Rooms
2
Boarding & Disembarking
3
Excursions
3
Value for Money
2
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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