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MSC Virtuosa, Mediterranean

1

The ship was absolutely georgous which is 5 stars but the organisation is absolutely the pits, embarking was a nightmare there was no drop off from the car,we had to park the car and queue in the car park to drop off our luggage, it was boiling hot and being disabled and queuing for hours to get our luggage on was a nightmare,then when we dropped off the luggage there was another queue to get on the boat,we were told to wait in a waiting room with numbers that were given to us,one side was even numbers and one side for uneven,well the even numbers all went through and no uneven numbers were called we all waited having to stand for about 90 mins everyone was moaning,they eventually let us on saying the doors were stuck ,then getting on the tenders we're another joke,a queue to get a number,then another queue to go to the theatre then another queue to get on the tender, and there was only 2 tenders. so getting back on the ship was another nightmare waiting in the hot sun for 2 hours .I would never recommend MSc to anyone,nice and cheap but that's the only plus

Marion
Post Date: 16/03/2023
Score
Cruise Overall
1
Ship Overall
5
Dining
3
Service Onboard
5
Accommodation
5
Public Rooms
5
Boarding & Disembarking
1
Excursions
1
Value for Money
5
Review Images
Customer Reviews
Anita wrote a review in Aug, 2021
LÅNGLÄSNING – En oförglömlig resa World Cruise 2020 Allt började vintern 2017, vi hyrde boende i Mexiko och jag såg något om en jorden runt kryssning 2019, har alltid drömt om att få göra en sån. Enda...
LINDA wrote a review in Aug, 2021
The car parking terminal was right on the doorstep of the MSC Virtuosa, so easy to get to the ship. Boarding was easy considering the Covid testing etc, but our luggage was right outside our cabin doo...
ruth wrote a review in Aug, 2021
MSC Yacht club, a ship within a ship what an experience !!!!!!!!! Complete and utter pampering all inclusive except trips. Nothing was too much trouble, food was amazing , delicious and catered for ev...
Francesca wrote a review in Sep, 2021
We boarded this almost new ship at Greenock. The Covid mitigations were carried out smoothly and all vaccination paperwork viewed and lateral flow test done with no problem. It is a very impressive sh...

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