Ambience, North America
3
Was very much looking to travel with ambassador as travelled a few times previously with cmv.
Have to say was a bit disappointed with a few things.
The staff were quite inexperienced especially in the restaurants and this led to long delays waiting for food and there was not enough bar staff again causing long delays to get drinks. We paid for a premium drinks package and most of the premium drinks were not available.
Due to storm and bad weather we missed quite a few destinations and spent most of the trip at sea and as much as I normally love sea days there was too many and not enough entertainment laid during the day to compensate missing out on the main destinations we went for.
Thought ambassador would have offered a special deal to passengers to do the trip again but no offer of compensation or discount.
The other annoying thing was we paid full price and it was being offered half the price a couple months before departure but we were offered nothing to compensate this either!
The ship was lovely and I’m sure things will improve over time but left us very disappointed and not sure if will book again ( we had planned to book another trip on the ship but decided not to ) pity really
Marianne
Post Date: 08/03/2023
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