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Ambience, North America

We were very disappointed with the cruise and only partly due to the fact that we missed a number of ports (mainly due to Hurricane Fiona and appreciate this was beyond Ambassadors control) but on two of the Ports we ended up in a completely different (to that previously informed with a lot of hype) and inappropriate berths, the organisation for the change of berths was particularly poor, no organised transfer coaches, 5 hrs delays, completely ruined our day in Montreal and Quebec slightly better.
Ship needs a lot of work / some expertise especially with heating / air conditioning that was absolutely awful, either too hot or too cold. Some electrically operated doors were completely broken and nobody listened to suggestions to fit handles resulting in many broken fingernails.
I for one will not be sailing with Ambassador again. CMV was fantastic in comparison.

Ronald

Post Date: 22/01/2023

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