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Ambience, Black Sea

Worst cruise line I've ever been on .
Aircon didn't work anywhere so was either freezing cold to the point of putting a outdoor coat on inside to needing a fan blowing cold air as it ranged from 11 degrees to nearly 30 in different areas
The areas they have refurbished are done quite sloppily and need a lot of work to correct it . Holes in walls , paint over carpets ect . The areas not refurbished yet like the cabins are very dated . Our cabin had rubbish under the bed from the previous passengers
On the plus side the crew were friendly and very helpful in all areas and the food was very good
It has potential to be a good ship but it's a long way off now

Caroline

Post Date: 22/01/2023

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Customer Reviews

Ivan wrote a review in May, 2022

It was the Maiden voyage, so its the shake down cruise. Yes it did need a shake, but all in all it was a very pleasant 4 night journey to Hamburg and back. Entertainment was fantastic, food was up...

Susan wrote a review in May, 2022

Wonderful 5 star food staff couldn’t have been better

GRAEME wrote a review in May, 2022

The ship really needed one or two more weeks preparation to get it ready to take paying passengers. Some areas had not been completed and were not available. There were technical problems, such as plu...