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Celebrity Apex, Northern Europe

Very disappointing! We were promised an infinite veranda which we wrongly assumed was a cabin with a sit on balcony but all we got was a cabin with an electric window near a table and chairs. Food was very disappointing, same at each restaurant each night and had to for nearly 20 minutes each night to be seated. Our luggage never arrived for the entire length of the 12 day cruise and all we were offered were 4 celebrity white t shirts to live in. No clothes nor underwear could be purchased onboard. Very little assistance given. Wouldn't go on another Celebrity cruise and still waiting for them to contact me or apologise. WOULDN'T TOUCH WITH A BARGE POLE!!!

Juliet

Post Date: 25/10/2022

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Customer Reviews

Anna wrote a review in Sep, 2021

A UK cruise with no single supplement departing from Southampton. The ship is refurbed and colours are now muted, verging on dull. However, she is very clean looking and the balcony cabin was fine. ...

Ben wrote a review in Sep, 2021

Sheil wrote a review in Sep, 2021

An excellent, relaxing holiday. Very well looked after. Good food and entertainment.

Louise wrote a review in Sep, 2021

Sailed with Celebrity many times and on Silhouette twice pre Pandemic. We enjoyed the new Retreat class The lockdown has catapulted Celebrity into near 6 star service category as the training in custo...