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MSC Virtuosa, Mediterranean

4

The embarkation was brilliant, was 10 minutes in total to board the ship. The ship itself is stunning, very modern and lots to do. The service however, was slow, not being asked by waiting staff if you wanted a drink, we always had to ask. The staff were friendly but could see they were a little stressed.
My boys, who are 2 and 5 loved the cruise, they are both Autistic and loved the whole experience of the ship.
The disembarkation was a complete shambles. Not enough information over the tannoys, just a big stampede. We queued for over an hour when our number was called to disembark, with 2 Autistic boys it was a complete nightmare.

Debbie
Post Date: 03/10/2022
Score
Cruise Overall
4
Ship Overall
5
Dining
4
Service Onboard
4
Accommodation
5
Public Rooms
5
Boarding & Disembarking
3
Excursions
Value for Money
4
Review Images
Customer Reviews
Anita wrote a review in Aug, 2021
LÅNGLÄSNING – En oförglömlig resa World Cruise 2020 Allt började vintern 2017, vi hyrde boende i Mexiko och jag såg något om en jorden runt kryssning 2019, har alltid drömt om att få göra en sån. Enda...
LINDA wrote a review in Aug, 2021
The car parking terminal was right on the doorstep of the MSC Virtuosa, so easy to get to the ship. Boarding was easy considering the Covid testing etc, but our luggage was right outside our cabin doo...
ruth wrote a review in Aug, 2021
MSC Yacht club, a ship within a ship what an experience !!!!!!!!! Complete and utter pampering all inclusive except trips. Nothing was too much trouble, food was amazing , delicious and catered for ev...
Francesca wrote a review in Sep, 2021
We boarded this almost new ship at Greenock. The Covid mitigations were carried out smoothly and all vaccination paperwork viewed and lateral flow test done with no problem. It is a very impressive sh...

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