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Aurora, Northern Europe

2

Whilst the food and the entertainment provided was the usual really top notch we were very disappointed with the following
the 45 minute queuing for the freedom dinning
the time spent in the English Channel due not being able to dock at Amsterdam ( due to lock repairs ) whist an attempt was made to take us to an alternative Dutch port to get all the passengers to Amsterdam on the night before we docked we found out via the captain that there were not going to be enough buses to take us there as planned so we had to go back to where we started to set off again for a substitute port namely Zeebrugge so we could go to Brugge if we wanted to
This cruise was not what we signed up for as we specifically wanted to go to Amsterdam
Whilst they provided £100 on board credit for us to use what I am struggling to know is why they didnt know about Amsterdam lock repairs before we left Southampton docks

Alan
Post Date: 03/10/2022
Score
Cruise Overall
2
Ship Overall
4
Dining
5
Service Onboard
4
Accommodation
Public Rooms
Boarding & Disembarking
5
Excursions
2
Value for Money
4
Review Images
Customer Reviews
Graham wrote a review in Aug, 2021
Arcadia is an adult only ship. The crew from the Captain down were excellent and the cabin steward was exceptional. The food was very good at all times and in all restaurants. The morning messages...
Marion wrote a review in Aug, 2021
treated like royalty by staff although in one of the ordinary cabins. staff excellent and destinations wonderful
Nick wrote a review in Aug, 2021
Covid testing excellent, very well organised. Embarking, an absolute fiasco, queing for well over an hour and by the time we were actually on the ship, over two hours. Our acknowledged booking to eat ...
Skelly wrote a review in Aug, 2021
Iona maiden voyage 7th August, one week no ports touring the UK. The weather was not good, not P&O fault but did detract as a UK based holiday. We had a new conservatory mini suite that was absolutely...

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