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Ambience, Black Sea

3

Tired old ship , no Aircon , shoddy paintwork wouldn't even rate a 2*
It problems with paying the bill was horrible it felt like they was accusing us of trying to get away without paying by sending letters to sort it . This was every day for 8 days out of our 14 day
cruise
Speciality teas served in plastic teapots and a plastic beaker to drink from
Leak fixed under bathroom sink by them putting a towel under it so it was wet and smelly .
The cabin steward never told us her name and she just grunted at us . The cabin had rubbish under the bed from the previous passengers
Food was good and on the whole the staff was very friendly and helpful

Caroline
Post Date: 01/09/2022
Score
Cruise Overall
3
Ship Overall
1
Dining
4
Service Onboard
3
Accommodation
4
Public Rooms
2
Boarding & Disembarking
2
Excursions
Value for Money
3
Customer Reviews
Ivan wrote a review in May, 2022
It was the Maiden voyage, so its the shake down cruise. Yes it did need a shake, but all in all it was a very pleasant 4 night journey to Hamburg and back. Entertainment was fantastic, food was up...
Susan wrote a review in May, 2022
Wonderful 5 star food staff couldn’t have been better
GRAEME wrote a review in May, 2022
The ship really needed one or two more weeks preparation to get it ready to take paying passengers. Some areas had not been completed and were not available. There were technical problems, such as plu...
trevor wrote a review in May, 2022