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Ambience, UK and Ireland

Jubilee cruise but not much evidence of celebrations. Spent extra day in Tilbury when we should have been in Edinburgh because of spare part needed for ship to sail. Only compensation offered was £50 to spend on board and 10% off future cruise which is of no use as I have no intention of sailing with them again. There are much better cruise lines at a similar price and better quality.
Ship cabins and shower room very tired. No air conditioning. Was unbearably hot in cabin. Luckily had a balcony so could cool off every now and again.
Food and entertainment okay.
Mask wearing and hand hygiene not monitored and a covid outbreak among entertainment crew quickly spread and sure enough my partner and I have returned with covid.

Kate

Post Date: 09/06/2022

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Customer Reviews

Ivan wrote a review in May, 2022

It was the Maiden voyage, so its the shake down cruise. Yes it did need a shake, but all in all it was a very pleasant 4 night journey to Hamburg and back. Entertainment was fantastic, food was up...

Susan wrote a review in May, 2022

Wonderful 5 star food staff couldn’t have been better

GRAEME wrote a review in May, 2022

The ship really needed one or two more weeks preparation to get it ready to take paying passengers. Some areas had not been completed and were not available. There were technical problems, such as plu...