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Enchanted Princess, Mediterranean

This was a very enjoyable cruise, more for the journey than the destinations which were northern Spain and the Canaries. A new ship, it was impeccable and the staff were charming. We had slight reservations as Princess have elected to go wholeheartedly down the Medallion route, digitising many of the processes onboard eg food and drink ordering, accessing daily activities. The concept is impressive, though there are occasions where having access to paper copy would be nice eg bar cocktail menu. On our cruise they really hadn't got the systems working as any of us would have hoped, including the service staff who were coping manfully with slow hand held terminals. However, they are addressing issues and I know some upgrades to the app have occurred already. Hopefully all problems will soon be sorted and it sure is nice to have your stateroom door unlocked for you as you approach.

Wendy

Post Date: 28/05/2022

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Customer Reviews

LINDA wrote a review in Aug, 2021

We handed over the keys to our car right outside the terminal of the Regal Princes, so it was easy to get to the ship. Boarding was easy considering the Covid testing etc, but our luggage was right ou...

Peter wrote a review in Sep, 2021

Went on a 3 night Seacation 3rd to 6th September. Thought we'd give Princess a try after hearing many recommendations. Not sailed with them before but this was our 12th cruise. The Medallionclass app ...

Gary wrote a review in Sep, 2021

We had an excellent first time Princess cruise experience and would definitely cruise with Princess in the future. One particular thing stood out was the service and friendliness of the crew on board,...

Karen wrote a review in Sep, 2021

We cruised on a 4 night UK cruise from Southampton to Belfast. The Regal Princess is a beautiful ship, the medallion worked really well, we travelled with friends and it was really useful to be able...