Epic is in need of a major refit, deck areas especially. Drinks package needs looking at, some days no white wine at all, no prosecco, very limited red wine it just goes on and on
John
04/08/2022
This was a once in a lifetime trip for myself and my husband . It was a nightmare travelling from Heathrow and our luggage didn't arrive . The room we had was very small and quite cluttered ...
Kathleen
04/08/2022
When we eventually got on board (it took over 4 hours because of bad organisational issues) the food was good, the ship was lovely, most of the crew were very good but some were very abrupt,...
Kevin
04/08/2022
The cruise itself was very good but the lack of insistence of applying hand cleanser when entering the Palms buffet was rather annoying. It was not surprising that Covid was all over the sh...
Tina
04/08/2022
A long awaited cruise to Heligoland and yet weather prevented us landing! That said Saga did their very best to look after us from start to finish. Hope to sail again with them... soon.
Richard
04/08/2022
We were allocated cabin 5228, which doesn't exist. Cabin number changed at last minute which caused problems with our account. Had to move cabin, no upgrade, but problem was resolved.
Hugh
04/08/2022
Following a difficult couple of years it was clear that ship and crew were trying their best to ensure all guests had a wonderful cruise. The embarkation process was a tad difficult due to t...