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Our 12 nights cruise on Norwegian Joy started in New York, visiting Canada/America in the fall with 2 nights (3 days) post cruise stay in New York - sight seeing. The “Haven” on Norwegian i...

The appalling service of NCL when booking and mistakes and misinformation given such as no COVID PCR TEST required and then having to have one when boarding and being charged £79 for it mean...

NCL used to be fabulous so pretty disappointing. Chaotic embarkation at Southampton. I was given a tine slot of 9.930 but didn't embark until nearly midday and the terminal doesn't even op...

Great service from cabin crew and dining staff but terrible customer service from NCL. And complaints since returning ignored.